APAccident Partners
Referral partners · NSW · 24/7

Your customer needs a car while you repair theirs.

If the crash was not their fault, the replacement vehicle is a cost of the at-fault insurer — not your customer, and not your workshop. You hand over one number and we do the rest.

Call 1300 356 387 Email Pieter

No contract to try it. We only take claims where someone else caused the crash.

The partner line

1300 356 387
Answered 24/7 across NSW, VIC, QLD and WA.

Not-at-fault claims only. If it is not one, we say so on the call and send the driver back to you.

pieter@accidentpartners.com.au

2,500accident replacement vehicles to date
$9,318,682recovered in 2025
30+smash repair partners
24/7NSW · VIC · QLD · WA

How the referral works

Three steps, no paperwork for you, no cost to your customer.

You hand over our number

A driver whose car you are towing or repairing, where the other party caused the crash.

We confirm fault and cover

We check the evidence, identify the at-fault insurer and put the basis in writing.

Replacement arrives, cost recovered

A like-for-like vehicle delivered to your shop, with hire and repair recovered from the at-fault side.

Who we partner with

Anyone who meets the driver first, at the worst moment of their week.

Tow operatorsYou are on scene before anyone else. One number to hand over, and we keep you posted on where the car goes.
Smash repairersThe customer stays mobile, so the job is not held up while they chase a hire car at retail rates.
Mechanics, tyre and windscreenPlenty of damaged cars come in that are not going through your bay; the owner still needs to get to work.
Driving schools and brokersLearners, families and clients ask you what to do after a prang. We take that call for you.
Small fleets and tradesUtes, vans and light trucks back on the road, with repair coordination and recovery handled.

Trucks: repair coordination, fair-value assessment and recovery. We do not supply replacement prime movers or semi trailers. Any referral arrangement is set out in writing, case by case, before anything starts.

What you get out of it

  • Your customer stays your customer, and the repair stays in your bay
  • The driver is mobile again the same day where a like-for-like vehicle is available
  • We deal with the at-fault insurer, the assessor and the recovery
  • 30+ smash repair partners already work with us, and 2,500 accident replacement vehicles have been supplied to date
Call 1300 356 387 What to do after a crash